Kevan is a designer & researcher who brings clarity to complex problems and designs solutions that put people first.

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about

Kevan works across design strategy, UX, service design and user research, helping organizations understand their users more intimately and designing experiences, products and services to meet their needs.

He has worked globally on projects across the public and private sector with several agencies, including IDEO, TPX Impact(formerly Futuregov), and Doblin/Deloitte. He has also led design, research and innovation projects in-house at Tesco, one of the world’s biggest retailers.

Through his company, Sensemake, Kevan helps teams ask the right questions, understand their customers better, and uncover what their products or services should address first.

Learn more about his purpose and principles → Learn more about his purpose and principles →

approach

1

Helping you frame the right problem

Working with teams and stakeholders to identify where we should start and why, and building alignment together

2

Planning and executing effective research

Building and executing the right research methodology to understand more about your problem space and outlining who we need to speak with to get it right.

3

Uncovering actionable insights and opportunities

Identifying themes and patterns, and converting insights into opportunities that bring the human perspective to the centre

4

Developing and advancing balanced solutions

Developing multiple product and service ideas through desirable, feasible and viable lenses that create impact for your business and your users

5

Identifying the barriers and testing to learn

Making the right choice on where to invest, and building out a plan to test and iterate on our solutions.

Challenges I’ve worked on

Developing a personalised in-store experience
Understanding savings behaviours in a loyalty scheme
Developing a customer-driven personalisation strategy
Creating more autonomy around product substitutions
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Get in touch

hello@kevandagostino.com
+44 7935994300
London, UK